Thank you, Commissioner.
Yes. I think this story is quite eloquent.
You may recall, if you have followed the press clippings around our work, that in 2011 we issued a report of findings on Google WiFi. We found that as Google was rolling out Street View, they captured—accidentally, they say, and we have no evidence otherwise—personal information of Canadians. We gave them one year, a full year, to present to us a third party audit assuring us that they had applied all the recommendations we had made.
That timeline was May 20. At the beginning of May we had a meeting with Google, and our request for a third party audit, which was clearly stated in our letter, did not even seem to be on their radar screen. They were rather apologetic, and said “Oh, my God, can we have an extension?” In July, they sent us the third party audit that in fact had been written for the FTC.
I believe that truly goes to your point.