Yes.
One thing the government needs to do, and has actually begun to do, is improve how access to information is administered by using a more modern technology platform. The government launched the pilot project, not the Office of the Information Commissioner. One of the recommendations I have long been making is to examine other jurisdictions like Mexico that have what is known as a transparency portal.
It is possible to make requests online and to obtain answers online. It is also possible to make a complaint, do a search and access all the requests and all the results online. In short, there are certainly technology platforms available to improve the system, and keep in mind, that in the majority of cases, people still have to write a cheque for $5, mail a letter and so forth.
I have long been saying that the system needs modernizing, and the government is in the midst of doing that. I think that's a positive step.