Indeed, and I have a lot of time for her. I think she has done a spectacular job in a very difficult situation. When she took over there was a two-year delay of complaints. She has addressed that. I think she's hired new people. I've been very critical of her predecessor, but I want to be on the record to give her the type of support and the type of acclamation that she deserves. I think she's done an excellent job.
On October 20th, 2011. See this statement in context.