I don't know if they have the culture of avoidance. I don't think they ever did until September 1, 2007. Quite the reverse, they have a culture of disclosure. If you do something bad, it's going to be on CBC news tomorrow.
When it comes to access, for some reason—I don't know if there was something in the coffee that day on September 1, 2007—it just runs against the culture of CBC and the reputation they have in Canadian households. I would see them, and I thought I would see them, as an example of how they can administer the access act.
CBC found itself so pressured by access requests and their inability to respond that they requested an advisor to come in, a consultant, in December 2007 to advise them how to do it. They organized your access regime three months after becoming subject to the act. Something fell along the tracks along the way. Unfortunately, the reputation of CBC as an organization, as a corporation, has suffered unnecessarily as a result of it.