There are different ways. Informant leads that may come across it. As I said, it could be people coming to the office and not having the right piece of information that we're looking for. Sometimes they don't have permanent documents, or sometimes the document they are providing doesn't look like the right document.
Among other types, people may come to the office who have received a T4 for benefits that they never received. In that case we investigate the benefit that is part of it. We also investigate whether the SIN was improperly used.
Those would be examples of different ways that we can come across such cases.
An individual could come directly, telling us that they were in their view facing identity theft and were looking at getting a new social insurance number. In that case we will investigate the matter and will refer to the RCMP to determine whether there's real identity theft.