For many years we had information on our Internet site to indicate that Service Canada will not reach clients that way. More recently, we took further steps. We put it more up front, on the first page of the Service Canada website, to ensure that people are aware that they could face phishing scams. It refers them to a more detailed page concerning what they should not respond to and gives examples of potential phishing scams.
But we are constantly playing a proactive role, in terms of putting it up front in our main Service Canada page, to ensure that people are aware that they could face those kinds of scams.