We've recently had several cases in which that occurs. A product is offered on a free trial basis—just pay a few dollars, maybe $3 or $4, for shipping and handling—and it is paid for by a credit card. Buried in the terms and conditions where it is very difficult to locate and read, or understand the terms, the consumer in fact is agreeing to a purchase plan of $80 a month or something like that for that product. Worse, two other products might kick in that are completely unrelated and that appear on the consumer's credit card statement under completely different descriptor names.
As Mr. Currie has stated, it's really difficult to get out of those traps, because the phone numbers provided go to call centres that often don't answer the calls. You get a major runaround telling you to call another number. Often, the only recourse for consumers is to call their credit card company and cancel the card, and it's very difficult to get their money back.