Thank you for the question.
Yes indeed, we have been forced to rethink our way of doing things because our budget envelope has been reduced while Canadians' interest in these matters has increased. Maintaining our level of excellence is our priority, of course.
As I said, we have adopted a proportional approach. That is the key. For the public sector, for example, we group together all the complaints about systemic matters. I gave you the example of ESDC, where we received more than 1,000 complaints, all about the same incident. We grouped them together and filed one complaint of our own. That allowed us to conduct one single investigation for more than 1,000 Canadians and to resolve it in favour of them all. We are doing the same thing with Bell in the private sector.
The same proportional approach also applies to evaluating privacy matters. When a department provides us with an assessment, we have to check the impact of its initiatives on privacy. There again, we determine where the biggest risk to the privacy of Canadians lies. We concentrate all our efforts on it.