Thank you, Madam Chair.
It is perfectly normal for your businesses to want to make a profit; there is no harm in that. However, a problem arises when there is a contradiction between wanting to turn a profit and wanting to protect consumers and the interests of Canadians. One of the solutions is to legislate, but businesses could also take initiatives, create a code of ethics and values, and implement best practices.
I have heard that this is done already to a certain degree, but there is still a contradiction between billing for certain basic services in the case of identity theft and wishing to eradicate the identity theft problem.
What is your financial incentive in seriously addressing the problem of identity theft?