Thank you to the witnesses for being here today.
From your presentations, I get a sense that the magnitude of the problem is not particularly fully understood, as well as your important role. I think most Canadians would agree that banks have a crucial role to play in ensuring that identity theft doesn't happen.
We've heard from researchers who have attempted to contact banks in order to get information on cases of identity theft and on practices you have in place to ensure that it doesn't occur. They've had very little response, and very little data has been shared with them.
I understand that you're in the business of making profit and you have to be careful about being competitive with your fellow competitors, but it seems to me that more transparency, more openness with greater access to cases of identity theft as well as your practices would help researchers, as well as parliamentarians, wrap their heads around an increasingly serious problem.
I'd like to ask why you are not sharing this type of information with academia. If you are, perhaps that would be reassuring, and it would be interesting to know.
Whoever would like to contribute their point of view, feel free to jump in.