Well, we receive complaints. We have essentially three large groups of complaints. We have complaints where people complain that their access request is not responded to in time, which we call more of an administrative complaint. About half of the complaints that come in are about redactions. Of those, in about half we find that the redactions have not been properly applied. The third group is complaints about missing records.
On December 4th, 2014. See this statement in context.