Yes, it's not me they're providing the information to. They're advisers of the people who the members or the public office holders phone or consult with, at least at the first instance, to ask questions. As well, they also deal with the annual reports or the initial reports. They're the initial face with the public office holders or the members.
Evidence of meeting #37 for Access to Information, Privacy and Ethics in the 41st Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was year.
A recording is available from Parliament.