There are complainants who have a greater volume of complaints, but it could be because they're journalists, it could be because they're lawyers, or it could be because they have a specific interest in this specific area, and their requests would go to different types of institutions. Some complaints are issue driven. With Lac-Mégantic, for instance, we had a big surge, with various people requesting. It varies from year to year.
On May 25th, 2015. See this statement in context.