In short, people remain in their positions for a long time within the Office, they have a lot of experience, and they are dedicated to their work, and this counts for a lot.
Mr. Dion, you've also talked about the client approach. Among other things, you intend to make video vignettes. You want to find a way for us to be better informed. It's good and it's all to your credit. You said that it was voluntary, but we need to know what you're going to propose to us.
How will you propose it to us?