In the past, there was a surplus every year. We didn't use all the funding we received. However, as Mr. Dion mentioned, last year, our surplus totalled just under 2%. We've used almost all of the funding that was allocated to us.
The maturity of the Office must also be highlighted. As was mentioned, people keep their positions for a long time, which means that the Office now boasts a very specialized and experienced staff. This allows us to answer requests more quickly without having to do too much research. There are more previous cases on which we can rely. As such, it's not necessary to do as much research and analysis as we used to.