It's extremely important.
I think the challenge at this point in time is that technology often works to the end-user, to me. I have an app. I use a product.
When you have companies starting to set up projects like Sidewalk Toronto, where every product line is almost a parallel government line of business. It might work a bit better than a city website. Who knows? In these cases, this is getting extra dangerous, because we're having this opportunity to hide what's going on, to hide it behind the technology and start to confuse people. Is this a corporation or is this a government?
I think that's really dangerous. Beyond having engagement and representation is also making sure that we're doing this fundamental education around who does what. What do we want to keep protected in terms of who does what?
This blur is real and this blur can happen through data. Education is very important to do.