GCDOCS was adopted less quickly than expected because of a number of factors.
We shouldn't underestimate the significance of the change for departments moving from existing systems to a new system. It has taken a bit of time for some of them to rally to a new approach. At the same time, we've been introducing other modernization efforts across the Government of Canada. Some departments have been staging—whether they move to GCDOCS for records management first, or whether, for example, they adopt common systems for managing HR or managing finance—and onboarding for different systems at different times.
It was in 2010 that Treasury Board Secretariat introduced direction that all departments, when they were acquiring electronic documentation records management systems, should use the one procured by PWGSC, which was GCDOCS. What we're also seeing is an evolutionary process in that as departments move away from the existing systems, they move toward GCDOCS in a phased approach. What's happening at this point is that within the next three years we anticipate all of the departments that are served by Shared Services Canada will have moved to GCDOCS.