I agree. It's not a zero-sum game between privacy and security, nor between privacy and innovation, nor between privacy and improved service delivery. It is possible to have all of that, provided that the systems, including the legal systems, are designed properly. That leads me to privacy by design, which is an important concept that should be in the law but should also be applied on the ground by the bureaucracy, by departments, in the delivery of services
On January 31st, 2019. See this statement in context.