There are two points I would be looking for.
Number one is that in my ideal digital world, the system is fully transparent. You understand how the service is being delivered and what the steps are. When government asks for your information and when government provides you with the benefit, there is a clear, plain-language map of how it all works.
The second point I would make, to Mr. Benay's point on the previous question, is that systems that are flexible and adaptable are the systems that will keep up with whatever changes. It was only 11 and a half or 12 years ago that the first iPhone appeared. Twelve years from now, the way we want to interact with digital services and with government will be something that we are not imagining yet.
As a systems nerd, I want to know that my government is ready to adapt to whatever comes next.