We have a few existing mechanisms. For example, the architecture review board, which I mentioned a few times, will be looking at automation projects as these are identified in investment plans, departments and other things. From concept, we will be looking at applying our values throughout, from procurement to deployment. The architecture review board will look at that. I think the level of transparency of our services will be very important as we move forward. Some of our directors were looking at the facts we must disclose, such as that you are talking to a robot and not a person on the other side of the chat, for example—which will be good—and that we are expecting citizens to report issues back. The dialogue will increase and become very active as we start automating. It is a pace-of-change discussion as much as it is a values discussion.
On February 19th, 2019. See this statement in context.