If I'm a citizen and I want to log into the CRA or EI or to renew my driver's licence at the provincial level, I don't want all of these passwords. I don't want to have to remember that my CRA password and my user name are different. Then I have to store them in a separate password folder. I want simplicity as a citizen. What does it look like from a citizen perspective?
On February 19th, 2019. See this statement in context.