Disclosure of the mandate letters to the cabinet ministers was a good first step. The rhetoric has been great, and rhetoric from leaders is important. It is not enough to change culture. It is important to start with that, but changing culture actually means changing rules, and then training people as to what the rules mean and getting them to commit to a new culture.
Those have all been proven to be very important, not only in terms of organizational development change, but also in terms of psychological mindset change, having people make written commitments to change.
There have been a few signing ceremonies, with ministers making written commitments beyond the oath, which are also giving me hope for change because people tend to feel very guilty about signing off on something and then not doing it, as opposed to just saying it.
Other than that, there are steps forward and backwards. There have been a few changes made on fees. The major changes, though, are the eight things I have set out, and they have been there since 1994. Allan Rock talked about some of them in a July 11, 1994, interview, and here we are in 2016. Because it is 2016, real change is needed.