As I say, I'm not here with a large prescription like my friends. I think that sometimes cost issues are put up as a barrier. That should be looked at, and I know the Prime Minister has said it should be five loonies, and you should get them back if it's not on time. I support the Prime Minister on that.
We are appealing the egregious cases I bring to your attention, but there are certain things you can't appeal. That goes to culture and that's the excuse used by Hélène Bertrand; the whole shop here has to focus on the important work of business, they don't have time for troubling inquiries.
I'll yield to my two friends here for specific or comprehensive advice.