I'd like to continue on that point. One of the challenges in Canada, unlike Estonia, is public skepticism about the protection of on one hand their health records and on the other hand their financial records. That's with regard to the CRA, not necessarily with banks, although as Mr. Angus said, certainly fraud is an increasing problem and there are any number of ways. Although the banks have countered it quite effectively, I too have had credit card breaches where the bank has notified me within minutes of an attempted use of a card and its number.
Would the private sector recommend pilot projects on a fairly limited, even a semi-regional basis, given the fact that generationally we have Canadians who do not use digital devices to any great extent at all, even with regard to still insisting that there be a human teller at their bank and that their transactions be conducted on paper? Would you recommend a scaled-down, fairly narrow pilot project, unlike New Brunswick, but perhaps urban centres first, in a certain reduced way?
We've seen in Ontario, for example, in Toronto, an inability to implement the digital exchange of medical information between GPs, specialists, hospitals, clinics and so forth. They've been talking about that for 20 years now, and it's still an incomplete, imperfect project. Would you suggest pilot projects in one particular area? It could be health care or CRA-related, but again, on a very limited scale, could developing a success model give confidence to more resistant demographics to embrace and to engage?