It is not applicable.
To me the biggest problem right now, as far as the government is concerned, is information management. We are living in a digital age and the people in the government or the institutions are making decisions through email. There are a lot of email exchanges and that takes the most time to sort through.
There may be a request for information on a decision that was made. Out of the 500 emails that were submitted, only three might be relevant because the person who wrote the emails does not sort them properly or does not manage information well.
We end up with huge digital files containing emails that do not really relate to the complainants' requests.