Evidence of meeting #149 for Access to Information, Privacy and Ethics in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was year.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Caroline Maynard  Information Commissioner of Canada, Office of the Information Commissioner of Canada
Layla Michaud  Deputy Commissioner, Investigations and Governance, Office of the Information Commissioner of Canada

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

So 20% of your complaints are just there. That answers that question.

Now you have 2,000 left. I'm seeing that these requests come from across the board. I have numbers.

Where are the problematic departments? It could be that we have one or two departments where all these are washed up, because you have 500 out of 50,000. That makes about a 1% complaint rate.

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

Yes, it's 1%.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

You're looking at dealing with that, so that would take away 20% of your work. That's really good.

Where is the next biggest problem?

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

Based on the stats from last year, we received the most from the RCMP.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

Is that the Canada Border Services? No, RCMP is the third one.

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

How many did you have from them?

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

We received 370 cases from the RCMP.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

That was 370 and they had 3,800 requests the previous year, or whatever, so you got 10% of their actions or complaints, compared to 1%. The RCMP is a big one. Ten per cent of RCMP actions are people complaining against them.

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

What's the next one?

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

The CRA is our next one.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

The CRA, okay, and how many complaints have you received?

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

For the Canada Revenue Agency, we only received 183 from them.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

That's about 5% there.

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

They receive a lot requests.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

I have that it was 3,100 two years ago. I mean it's a lot, but they're getting about 5% complaining.

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

Yes. The next one would be Canada Border Services Agency, with 156.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

They got 6,000 or 7,000.

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

Then it goes down to the Privy Council Office.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

How many complaints do you have there?

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

Caroline Maynard

There are 82.

4:15 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

They have 820, so there's 10%.

Have you done the math to look at where your problematic...?

4:15 p.m.

Information Commissioner of Canada, Office of the Information Commissioner of Canada

4:20 p.m.

Liberal

Frank Baylis Liberal Pierrefonds—Dollard, QC

Okay, so are you not telling me, or do you not want to give me the list?