I wanted to follow up on what my colleague Mr. Kelly said about proactive disclosure. We know the Pareto principle of 80-20. I'm just wondering if 80% of your work is from 20% of requesters or 20% of similar questions. For streamlining and efficiency, once you get a case and you see that there's a similarity between other requests that you're getting, would it not be better to more proactively disclose that? Would that be helpful, do you think?
