The duty to document has become a huge concern, not just for me but for all the information and privacy commissioners across Canada. We have issued, I believe, two joint resolutions on the issue. There have been cases in Ontario and cases in B.C. We had our PIN-to-PIN investigations. We have very serious concerns that unless we have something very strong in our legislation to ensure that records are actually created, access rights are really being denied.
The B.C. legislature has just issued its report. They are recommending a legal duty to document. This is the new provision. This is what's new in our discussion in terms of reforming the act. This is an issue that is arising because of technology. We want to encourage our public service to use technology. We want them to have smartphones and so on, but the information is flowing so quickly that we need to anchor a legislative duty to document, and we need to thwart behaviour such as “Let's not take any notes at this meeting”. This behaviour has to become an illegal behaviour.