Perhaps the committee should know that at some points we probe very deeply into the process, not just the law, but what is really happening.
One of the innovative things we did was to poll anonymously the coordinators and the participants in the system to see how autonomous they felt and what the problems were from their point of view. That certainly informed our suggestions for the coordinators.
One of the rather shocking things we found out was that, at the time of our hearings, access to information requests were coordinated through a central point, and they were put through a kind of triage system. As I remember, the triage was media—i.e., it is Doug Letto asking, and the names were kept on—constituents, and members of the House of Assembly. Then they were distributed to specific cabinet offices and so on.