I want to say, and just underpin, without mitigating it we do feel that in the investigative area there are shortcomings in the substantive elements of the act that need to be addressed from a public policy perspective, as well as to ensure public confidence moving forward.
I also think the education component is important on both fronts. A lot of what we do is explain to people what is happening. Sometimes there is a tendency to overreact or under-react because the technology is so sophisticated and it's hard to understand what it's doing on the ground. An education mandate would help a lot on both those fronts, as it does already on the private sector side with PIPEDA.