Madam Legault, you took some time in your report to differentiate between the ombudsperson model versus the order-making model. From what I've read, I think part of the frustration you have is that you have so many cases that are similar and there should be some sort of precedent-setting model, such that if cases fall under that precedent, they would be easier to adjudicate. You've also talked about the cost of processing a case.
Budgetary constraints are everywhere, but if we were to adopt the order-making model, I'm wondering if you would find that your office would be more effective and efficient. In terms of the ability of your office to deal with those matters that are a little bit more complicated than the routine matters you have—because every office has routine matters—and that consume a lot of your time, that time could be saved, because precedents would have been set, using the model that you suggest. You could spend more time dealing with other issues and, once they are dealt with, they could become precedent-setting models. Can you elaborate on that, please?