Such is life. It's the way our right is constituted. We give—and I'll be brief on that—little credence to Canadians in terms of how they understand things, and so on. I think we get a bit overly defensive in Ottawa, and perhaps we should consider that some of our information bears more importance to us than it does to the average Canadian. For the other points you made about frivolous and vexatious requests, we do make recommendations in the act around those things based on our experience. We do make a recommendation that there would be some discipline put in the act for frivolous or vexatious requests, or abuse of the right of access. It's something that does not exist in the act. Oftentimes what we see is that institutions use assessment of fees to deter this type of request. It's not something I think is appropriate, but for frivolous or vexatious requests, or abuse of the right of access, I think it's appropriate.
The other thing we're recommending is that there would be something to deal with some requesters making multiple requests within a short period of time to the same institution. We see that every year, and the institutions completely cannot absorb these. It's almost like a bombardment of institutions. We saw it with CBC. There's one institution this year that's going through the same issue. They have nothing in the act they can use to get extensions of time. There's nothing I can do either. The only thing I can do is work with them and work with what ends up being an influx of complaints as well. That's something that does need to be put into the legislation with proper parameters. I fully agree with that.