In Quebec, another piece of legislation about the private sector provides for the possibility of correcting or deleting information that is inaccurate, incomplete or equivocal. In fact, a request for rectification from an individual has been filed with the Commission d’accès à l'information. This request was considered by the adjudicative division, but not by my division, namely the oversight division. So it was not a complaint.
This person requested that their personal information be deleted from the site of the company for which they had worked. The company said that the information had been deleted after the dismissal of the person. The person found that this had not been done and that it was still possible to find their information if they did a search through a search engine. The evidence showed that the information about the person came from a website called Wayback Machine, which allows people to take screen shots of a site at a given time. So the company was not responsible. The company had deleted all the information it had on that person from its database.
It was determined that, and I quote: “the right of a person to have incorrect, incomplete or equivocal information corrected in a file about himself or herself is not the 'right to be forgotten', which aims to erase information from public spaces.”
Yes, a decision has been rendered by the adjudicative division, but to my knowledge, no complaint has yet been made to the commission’s oversight division. We follow this closely, taking into account what has happened in Europe and the various decisions that may have been made, in order to see how Europe's regulations could be tied in with Quebec's.