Maybe one of the things to address is whether or not it's adequate that only one individual can go to court in connection with any particular complaint. But it's modelled on being compensatory, so a judge, an independent person, with all of the evidence in front of him determined, in that case, that $5,000 was adequate.
The Ontario Court of Appeal has said that the general damages available for harm to feelings in connection with a privacy breach range from a nominal amount to $20,000. Those are the damages that have been assessed by our legal system, which I don't have a whole lot of reason to question.