Thanks for the presentation, but there are some elements of this that are somewhat troubling. I noted your discussion of a declining performance of institutions. That's very disappointing for me to hear for a number of reasons.
The President of the Treasury Board recently announced that his review of the act would not happen by spring 2017, which is coming and going now. How is the delay in phase one going to affect your budget and doing something about the root causes of the ever-growing number of complaints in your office?