I tend to look domestically, because, first of all, we're the only jurisdiction with split mandates at the federal level, and we don't all have the same legislation. It's difficult to compare my office, which has recommendation power, with an order making power model like the U.K.'s, and so comparatives are difficult. It's easier to do it working from the number of complaints and seeing how many efficiencies you can build in; then at some point it's just a numbers game in terms of the number of files.
On May 4th, 2017. See this statement in context.