The more complete our electronic files are, the easier the task becomes. If people scan their documents and add them to the case management system, it is much easier for those working here in Ottawa, in ATIP management, to have access to the information at all times.
It may appear very substantial, but people send a lot of documents to explain their case and provide justifications. For example, in the case of an immigrant family, relevant information for each of the children must be added. That's a lot of documentation.