Thank you, Mr. Chair.
Since today is Franco-Ontarian Day, I will continue in French to make sure that we can hear you.
First of all, I would like to thank you for your presentations, which were very interesting. Since many colleagues have already asked the questions I wanted to ask, I will instead talk about retaining and destroying personal information.
Mr. Backman, my understanding is that the industry was concerned about the costs of retaining or destroying information. Could you tell us about the actual costs and processes that can affect the industry in this regard?