It's because they understand, they read the signals. They read the signals from the centre, the Clerk of the Privy Council, the deputy minister, the assistant deputy minister, or director general.
There's a higher penalty to be paid if you're zealous in releasing records that you know are being requested and proceeding with them sharply, and only excluding what needs to be excluded, where you have the discretion not to exempt certain parts, and having the information out there, than in saying no, and delaying or invoking exceptions and letting the requesters go through the complaint mechanism.
I could give you, if it weren't for my secret de privilège, so many instances where we're going to go through the complaint mechanism when a particular institution has been asking for exaggerated fees. But I may have to wait two years before I get a decision that our complaint is well founded. Well, hallelujah, it's been two years.
There's a higher reward for not responding to an access request in the fullness of time in the fullest manner possible than there is a penalty. There's absolutely no penalty. Bureaucrats should be brought in and told, “You're being a bad boy because you haven't responded to this request.” There will be more of a smiling face if, in fact, you've been able to use your power to resist disclosure.