It's an interesting question. If you think of an individual in a community who might not have a lot of experience with the bureaucracy or the legislation, they're going to start off by making a very general, vague request. Again, to me, sir, that's where it gets back to the behaviour of the officials. They should help requesters. If the request is too vague, why do you need legislation to...? Why not have an official speak to the individual and ask if they can help them make their request more precise so they can respond to it? We don't need to legislate that. It's the behaviour of officials that needs to change.
For the individual who is a survivor, say, who's looking to find that information, it would be very difficult if they didn't have legal counsel, an association of some sort, or someone who had experience to assist them.