No. It is not typically based on time, although if a public body does not respond to an access request within the amount of time specified in the legislation, we may get a complaint. We would then investigate that complaint to determine that they were not responsive in a particular period of time.
In our office, the processing of a complaint is going to depend on two things. It's going to depend on the parties to the complaint, but each one is given a certain amount of time to provide information in the mediation process. We ensure that both parties have an opportunity to review each other's submissions. From that point in time, an investigator will make a recommendation. Either party can then request a review. As I said, it's only maybe between 0% and 5% that actually go to the request for the review, and a separate adjudication process or an order is the result. The order will be to the public body to either disclose these records or not disclose them, if we are in agreement with what the public body says. It will be either one or the other.