Thank you very much for being here.
I think there's been a lot of discussion about duty to assist, so I would like some clarity from you in what it means for those people who try to seek information under Bill C-58. For procedural purposes, because I have never filled out an access to information request, could both departments take me through the procedure step by step, including how you receive the request, how you evaluate the request, and where you intercede to provide a duty to assist, so I can understand how the whole process works from beginning to end?