Obviously, you can appreciate that we want to make life a bit easier, so we want to create proactive disclosure in general. I'm thinking of the Pareto principle and its 80/20 rule. Over the course of time, when you have a decent sample size.... You mentioned you had 11,600 on the privacy side and 6,250 on the information side, so obviously there are 18,000 or 19,000 requests per year ongoing. You must find, after a certain amount of time, that you have very similar requests coming in.
Would proactively disclosing that information free up more of your resources to deal with those people whose requests are very specific and very directly targeted?