That comment is a perfect lead-in to what we want to accomplish as well.
I have a few small questions. One has to do with your recommendation that all complaints be subject to the same process. It makes sense that we ought to defer to your office in respect of order-making powers, whether it's you or your successor. Does it make any sense to have this dual-track system of order-making powers in relation to one set and the current state of affairs in relation to the second set? Would that complicate things in your office?