Do you measure by averaging complaint costs, unit costs? Is there an average cost to resolving a complaint?
On November 29th, 2017. See this statement in context.
On November 29th, 2017. See this statement in context.
November 29th, 2017 / 4:10 p.m.
Conservative
Peter Kent Conservative Thornhill, ON
Do you measure by averaging complaint costs, unit costs? Is there an average cost to resolving a complaint?
See context to find out what was said next.