We basically redid the whole thing.
I was appointed in late December, and I hired Deloitte. We did a complete checklist of things to be looked at, and their job was to tell me how many files were defective, how many files did not meet one of the 15 points on the checklist—at least one, some of them more than one.
I was able to reduce the size of the problem. Within three months, we knew we had 71 files that had defects.