I would certainly have to speak with the heads of the institutions, but I can assure you that, in our committee, we try to promote informal access to information, to not require people to make access to information requests, especially for those who seek access to their personal file. There are still institutions that require even their own employees to make access to information requests, which is completely unacceptable.
I saw this with grievance cases, and I had to make decisions and send my findings to the chief of staff. Some Canadian Armed Forces members had to make access to information requests to acquire information relevant to their grievance right. We see this, but there are other places with very informal policies. I think that we should be going in this direction.