Nathaniel Erskine-Smith at the Access to Information, Privacy and Ethics Committee

On February 27th, 2018. See this statement in context.

February 27th, 2018 / 9:20 a.m.

Liberal

Nathaniel Erskine-Smith Liberal Beaches—East York, ON

Okay.

In your previous experience, as you mentioned, you reduced the time for complaints from nine months to four months. Obviously backlogs and a culture of delay are incredibly problematic. Did you use particular tools in the successes you previously had? What do you expect to do in the current role to reduce the terrible delay?

As spoken

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