If you have difficulty, you can always go to the government service centre and get help there, but the digital solutions or services scheme is that if I want to do it over the Internet, I don't need to go to the government service centre. I can do all my digital operations or interaction with the government wherever I am—in Canada, Australia, or New Zealand. It doesn't matter. As long as I have Internet connectivity, I can use all services that are available.
On March 22nd, 2018. See this statement in context.