Thank you. That's always been a question, and because I have the commissioner in front of me, I appreciate the opportunity to ask it.
We live in a world where not that many years ago the primary forms of communications were letters and phone calls, and then letters and emails, and now there are text messages, WhatsApp, and other secure messaging services. I know there are a tremendous variety of ways in which people communicate with each other. There's an understanding within professional workplaces that there are reasonable ways to communicate back and forth.
What steps have your office and investigators taken, and what tools do they have to make sure that text messages and WhatsApp messages are covered in this? Sometimes the gap can be very much due to the fact that it went from an email chain to a text message chain, and then went back to email, perhaps after a decision was made over a text message.